Contact Us

Contact on-site staff:
(916) 929-8380
1131 Commons Drive, Sacramento, CA 95825
Clubhouse & Staff Hours
Monday through Friday:  9:00 am to 6:00 pm.

For after-hours maintenance emergencies or security concerns, call FirstService Residential at 1-800-428-5588.

To request service for components the Association is responsible for, please submit a completed Service Request Form. This PDF can be saved to your computer, filled in and emailed to the Nepenthe office at Residents may also drop if off at clubhouse or fill it out in person.

To inquire about the insurance coverages or to order a certificate of insurance for your mortgage holder, call Russo Insurance at 916.636.0115 or email

Please read letter from Russo about your insurance:  Important Notice re Insurance

For emergencies or crimes in progress, call 911.

City of Sacramento police non-emergency: (916) 264-5471.

For inquiries regarding city services such as garbage, sewer, streetlights, animal control, and code violations, call 311.