Contact Us



Contact on-site staff:
(916) 929-8380
Nepenthe.HOA@fsresidential.com
1131 Commons Drive, Sacramento, CA 95825
Clubhouse & Staff Hours
Monday through Friday:  9:00 am to 6:00 pm.
Saturday, Sunday:  10:00 am to 2:00 pm

For after-hours maintenance emergencies or security concerns, call FirstService Residential at 1-800-428-5588.

To request service for components the Association is responsible for, please submit a completed Service Request Form. This PDF can be saved to your computer, filled in and emailed to the Nepenthe office at Nepenthe.HOA@fsresidential.com. Residents may also drop if off at clubhouse or fill it out in person.

To inquire about the insurance coverages or to order a certificate of insurance for your mortgage holder, call Russo Insurance at 916.636.0115 or email service@rickrussoinsurance.com.

Please read letter from Russo about your insurance:  Important Notice re Insurance


For emergencies or crimes in progress, call 911.

City of Sacramento police non-emergency: (916) 264-5471.

For inquiries regarding city services such as garbage, sewer, street lights, animal control, and code violations, call 311.