Monday through Friday: 9:00 am to 6:00 pm.
Saturday: 10:00 am to 2:00 pm
For after-hours maintenance emergencies or security concerns, call FirstService Residential at 1-800-428-5588.
To request service for components the Association is responsible for, please submit a completed Service Request Form. This PDF can be saved to your computer, filled in and emailed to the Nepenthe office at Nepenthe.HOA@fsresidential.com. Residents may also drop if off at clubhouse or fill it out in person.
To inquire about the insurance coverages or to order a certificate of insurance for your mortgage holder, call Russo Insurance at 916.636.0115 or email firstname.lastname@example.org.
Please read letter from Russo about your insurance: Important Notice re Insurance
For emergencies or crimes in progress, call 911.
City of Sacramento police non-emergency: (916) 264-5471.
For inquiries regarding city services such as garbage, sewer, streetlights, animal control, and code violations, call 311.