For after-hours maintenance emergencies or security concerns, call FirstService Residential at 1-800-428-5588.
To request service for components the Association is responsible for, please submit a completed Service Request Form. This PDF can be saved to your computer, filled in and emailed to the Nepenthe office at Nepenthe.HOA@fsresidential.com. Residents may also drop if off at clubhouse or fill it out in person.
For emergencies or crimes in progress, call 911.
City of Sacramento police non-emergency: (916) 264-5471.
For inquiries regarding city services such as garbage, sewer, streetlights, animal control, and code violations, call 311.
