Management and Staff



Management Services

Nepenthe Association is professionally managed by FirstService Residential. On-site management staff is available Monday through Friday from 9:00 am to 6:00 pm and weekends from 9:00 am to 1:00 pm to assist with homeowner and resident needs.

  • Manage facility rentals and events calendar
  • Coordinate maintenance of common area facilities; residents should report broken sprinklers, lights, etc. to the office to schedule repair.
  • Provide several options for payment of dues and account-related questions
  • Facilitate Board initiatives
  • Edit and distribute Association communications including the newsletter
  • Facilitate enforcement of community rules
  • Manage association vendors
  • On-site management available during clubhouse hours to assist with homeowner and resident needs. (916) 929-8380
  • FirstService Call Center is available 24 hours a day to assist with homeowner and resident needs. (800) 428-5588
  • And more...

Staff

Staff-portrait_Bettsi

Bettsi Ledesma

General Manager
Bettsi.Ledesma@FSResidential.com


Staff-portrait_Crystle

Crystle Rhine

Assistant Community Manager
Crystle.Rhine@FSResidential.com


Staff-portrait_Roger

Roger Work

Facility Manager


Staff-portrait_Kelvin

Kelvin Warren

Administrative Assistant
Kelvin.Warren@FSResidential.com