Maintenance Request



Only Nepenthe residents and homeowners can submit work order requests. If you are registered on the site, please log in to view this form. If you are not registered, please register now. Your registration request will be processed within two business days. If you have an urgent request or property emergency, please call the office at (916) 929-8380 during clubhouse hours (below). If you have an after-hours property emergency, please call First Service's after-hours answering service at (888) 596-4984.
Clubhouse Hours:
Monday - Friday
9:00am-6:00pm
Saturday & Sunday
Winter (October-May) 9:00am-1:00pm
Summer (June-September) 12:00pm-4:00pm
If you have an urgent request or property emergency, please call the office at (916) 929-8380 during clubhouse hours (below).

If you have an after-hours property emergency, please call First Service's after-hours answering service at (800) 428-5588.


Clubhouse Hours
Mon - Fri: 9am-6pm.
Sat & Sun: 9am-1pm (Oct-May); 12pm-4pm (Jun-Sept)